User Support
User Support
Mainframe Access Support
Request assistance with creating new mainframe logons to grant access, restore access, or terminate access to the mainframe for university employees.
Electronic Office Management (EOM) System Support
Request assistance with updating the Electronic Office Management (EOM) System. EOM is a Web-based application that office managers and delegates use to view and manage security and authorizations for their offices. Information that can be updated includes document routing, desk assignments, command authorizations, and electronic signers.
UBS Language Services
University Business Services (UBS) strives to ensure all university staff and customers can communicate in a language they are comfortable using. Translation, transcription, and interpretation services (verbal or American Sign Language) provide employees and customers with meaningful access policies, programs, and trainings. Central funding is available for most UBS clients. Concurrently, Google Translate is a free tool that can assist in some cases, and especially for use on websites. UBS will assess language preferences and needs to form a long-term strategy.
OHS Contacts System Support
The OHS Contacts System is a tool used by central offices to identify individuals in departments across campus with whom they wish to be able to communicate or to authorize to perform some action on the department's behalf.