Important Update:

The Technology Resources (TRecs) website has been redesigned! Please update your bookmarks as links have changed.

UT Tower with flowers

Welcome to TRecs!

TRecs (Technology Resources) empowers UT departments with reliable IT solutions, tailored support, and innovative tools. From desktop support to server management, our services are designed to keep your technology running smoothly.

What We Do

TRecs provides expert technology solutions for our customer's operational needs. We deliver comprehensive services, including server management, application development, and desktop support, to streamline and enhance productivity.

Who We Are

TRecs is comprised of dedicated IT professionals committed to supporting the university's technological needs. From troubleshooting computer issues to managing enterprise systems, we’re here to provide seamless IT solutions.

Technology Resources Services

Women using laptop

Desktop Support Services

We troubleshoot computer issues, facilitate hardware and software purchases, and deploy applications, updates, and patches.

Laptop computer surrounded with icons to applications

Application Dev & Mgmt

We build and support custom applications, integrate vendor products with enterprise systems, and customize commercial-off-the-shelf products.

Servers

Server Management Services

We offer routine installation, maintenance, and monitoring, along with server patching, support, and vendor application assistance.

Person reviewing data dashboard

Business Intelligence

We help departments collect, analyze, and visualize data through Tableau, a powerful data visualization tool that makes it easier to identify trends, monitor performance, and support data-driven decisions.

News

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TRecs Business Intelligence

July 1, 2025
New resources available from the TRecs Business Intelligence Team.
cellphone

Cell Phone Request Procedure

July 1, 2025
New guidance on purchasing cell phones for UT departments.
Woman looking at laptop screen

Teams Premium vs M365 Copilot for AI Generated Notes

May 16, 2025
Not sure which AI tools fit your needs? Compare Microsoft 365 Copilot and Teams Premium to see how each enhances productivity in different ways.
laptop

Consumer vs Enterprise Grade Computers

May 16, 2025
Considering a new computer? Learn the key differences between enterprise and consumer-grade options and why the upfront cost might not tell the whole story.
AI Tool on computer

Copilot Training

April 28, 2025
Integrate Copilot in your day-to-day work responsibilities.
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T-Mobile Phone Support

April 28, 2025
TRecs offers phones, service, and support through our partnership with T-Mobile.
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Dell Announces New Product Line Launch

April 28, 2025
Dell's latest computers are now available and approved for UT.
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ISO 120-Day High-Risk Vulnerability Initiative

Feb. 17, 2025
ISO embarks on a cybersecurity initiative for UT Austin involving all units, departments, and their IT support teams in an effort to further standardize IT security practices across campus.
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Adobe Transition: PDF Software Options

Feb. 17, 2025
Adobe Pro Perpetual will reach end of life in June 2025. Find out what your options for PDF Software will be going forward.
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Return Shipping for UT Computers

Feb. 4, 2025
Remote staff must follow a specific process for returning issued computers to campus when replacing, transferring, or leaving the University, with shipping arrangements managed by their department.

Alerts

There are no alerts at this time.
Please contact trecs-help@austin.utexas.edu, or the Technology Resources Help Desk at 512-232-5020 if you experience any issues. 
 

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