Who We Are

At Technology Resources (TRecs), our team of friendly and knowledgeable professionals not only comprehend the intricacies of your technical landscape but also collaborate seamlessly with you to align technology with your distinct business requirements. Your business objectives are not just a priority, but our sole purpose. Together, we forge a partnership where your business thrives, and at TRecs, your business is our mission.

Mission

Our mission is to empower colleges, schools, and departmental units we support by delivering unparalleled customer-focused solutions for desktops, servers, applications, technical projects, and business intelligence.

Vision

TRecs envisions a future where technology and innovation seamlessly advance our University Business Services (UBS) clients. As a cornerstone of progress, we provide customer-focused support. Our expert team drives transformative growth, propelling clients into boundless success – because your business is our mission.

Values

Compliance: It is crucial that all departments abide by The University of Texas at Austin’s and University of Texas System policies, as well as all state and national laws. TRecs manages complex information technology transactions and should be seen as a resource for client departments in understanding and following these policies. TRecs strives to apply policy, as well as share best practices to ensure transparency and accessibility.

Service: TRecs staff are encouraged to constantly adapt and improve processes. Maintaining positive relationships, taking the time to make sure clients are satisfied, and continual process improvement are key in responding to the varied client needs. 

Efficiency: Completing work quickly is only a benefit if that work is accurate and compliant. TRecs staff focus on efficiency revolves around reducing wait times, avoiding duplicate effort and mistakes, and clearly communicating.