Who We Are

Who We Are

HR Support Services (HRSS) provides specialized human resource services for various units across campus. HRSS staff work both remotely and onsite in the Facilities Complex on East Dean Keaton, on the 3rd floor of the FC1 building. Walk-ins are welcome and appointments preferred by using the HRSS Service Portal, or by calling 512-471-5466.  

Our Mission

In the spirit of continuous improvement and collaboration, Human Resources Support Services strives to provide consistent, accurate, and timely services in support of our customers and their human resources needs.

Our Motto

"Working together, finding solutions"

Our Services

  • Recruiting and job postings
 
  • Records retention
  • Position reclassifications
 
  • Timekeeping
  • Assignment changes
 
  • Hourly and overtime payroll
  • Family Medical Leave (FML) 
 
  • New hire processing
  • Sick Leave Pool (SLP)
 
  • Personnel separations, including exit interviews
  • Return to work letters        
 
  • Workers Compensation Insurance (WCI)

Corrective action, performance management, and employee relations support is provided by the HR Business Partnerships Team in People & Talent. To reach the HR Business Partnerships team, email hr-bp@austin.utexas.edu. You may also submit a request for employee relations consultation using the HRSS Service Portal and that will route to the HR Business Partnerships Team.

Our Organization